Know Your Rights
Our Client Bill of Rights
Justice Tax, LLC is committed to unparalleled standards of client satisfaction in our communication and services. We believe that our clients deserve to be treated as more than just a case file. Our clients are valued as real people that we can empathize with, and we are driven by our desire to see them in the best possible outcomes. We want our clients to understand their rights so that they are never given less than the best. Due to this, we have drafted up our Client Bill of Rights.
Justice Tax, LLC clients have the right to the highest professional honesty our company is known for.
Justice Tax, LLC clients have the right to a complete understanding of what outcomes they should expect.
Justice Tax, LLC clients have the right to empathetic professionalism, with their concerns understood and their needs anticipated.
Justice Tax, LLC clients have the right to professional discretion, with the guarantee that their information will stay between them and those working on their case.
Justice Tax, LLC clients have the right to open communication with those working on their case, including detailed updates at every step and as a follow up after their case is complete.
Justice Tax, LLC clients have the right to be fully informed every step of the way, in a way that suits their needs.
Justice Tax, LLC clients have the right to a full and detailed overview of their situation and how they got there.
Justice Tax, LLC clients have the right to the information and resources they need to hold power over their own interests now and in the future.
Justice Tax, LLC clients have the right to efficient services, devoted efforts towards the best possible outcome, and a team that treats them as more than just a customer.
Justice Tax, LLC clients have the right to full satisfaction due to our Guarantee and Gold Star Client Advantage team.
The IRS Taxpayer Bill of Rights
Justice Tax, LLC believes that all consumers should know their rights as a taxpayer. The IRS has created a Taxpayer Bill of Rights. It was proposed by National Taxpayer Advocate, Nina Olson. The Bill of Rights applies to all taxpayers and should be followed in their dealings with the IRS. The Bill of Rights is laid out in ten fundamental rights that are clear, easily accessible and understandable to all taxpayers.
The Right to Be Informed
Taxpayers have the right to know what they need to do to comply with the tax laws. They are entitled to clear explanations of the laws and IRS procedures in all tax forms, instructions, publications, notices, and correspondence. They have the right to be informed of IRS decisions about their tax accounts and to receive clear explanations of the outcomes.
The Right to Quality Service
Taxpayers have the right to receive prompt, courteous, and professional assistance in their dealings with the IRS, to be spoken to in a way they can easily understand, to receive clear and easily understandable communications from the IRS, and to speak to a supervisor about inadequate service.
The Right to Pay No More than the Correct Amount of Tax
Taxpayers have the right to pay only the amount of tax legally due, including interest and penalties, and to have the IRS apply all tax payments properly.
The Right to Challenge the IRS’s Position and Be Heard
Taxpayers have the right to raise objections and provide additional documentation in response to formal IRS actions or proposed actions, to expect that the IRS will consider their timely objections and documentation promptly and fairly, and to receive a response if the IRS does not agree with their position.
The Right to Appeal an IRS Decision in an Independent Forum
Taxpayers are entitled to a fair and impartial administrative appeal of most IRS decisions, including many penalties, and have the right to receive a written response regarding the Office of Appeals’ decision. Taxpayers generally have the right to take their cases to court.
The Right to Finality
Taxpayers have the right to know the maximum amount of time they have to challenge the IRS’s position as well as the maximum amount of time the IRS has to audit a particular tax year or collect a tax debt. Taxpayers have the right to know when the IRS has finished an audit.
The Right to Privacy
Taxpayers have the right to expect that any IRS inquiry, examination, or enforcement action will comply with the law and be no more intrusive than necessary, and will respect all due process rights, including search and seizure protections and will provide, where applicable, a collection due process hearing.
The Right to Confidentiality
Taxpayers have the right to expect that any information they provide to the IRS will not be disclosed unless authorized by the taxpayer or by law. Taxpayers have the right to expect appropriate action will be taken against employees, return preparers, and others who wrongfully use or disclose taxpayer return information.
The Right to Retain Representation
Taxpayers have the right to retain an authorized representative of their choice to represent them in their dealings with the IRS. Taxpayers have the right to seek assistance from a Low Income Taxpayer Clinic if they cannot afford representation.
The Right to a Fair and Just Tax System
Taxpayers have the right to expect the tax system to consider facts and circumstances that might affect their underlying liabilities, ability to pay, or ability to provide information timely. Taxpayers have the right to receive assistance from the Taxpayer Advocate Service if they are experiencing financial difficulty or if the IRS has not resolved their tax issues properly and timely through its normal channels.