Website justicetaxllc Justice Tax, LLC

Tax Relief for All

Licensed Tax Professional

Overview

If you are an individual that is self-motivated, driven, and with a passion to help taxpayers receive the help they need, plus holding one of these credentials (CPA/EA/Practicing Attorney), we are looking for you! You will be helping thousands of taxpayers receive the justice they deserve with their tax issues. Your expertise and top-tier client servicing skills will help bring precious relief to our clients.

Responsibilities

  • Create solid client relationships utilizing your white-glove style of customer service, empathy, and knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answers to the client
  • Prepare and review financial documents to determine the best resolution specific to each client’s case, such as Currently Non-Collectible status, Penalty Abatement, Innocent Spouse, and more.
  • Communicate with federal and state taxing authorities to negotiate the best resolution for clients
  • Communicate with clients via phone and email and overseeing their case to resolution
  • Apply company policies, ethics, and procedures to resolve customer cases
  • Capable of handling large volumes of client cases and maintain an error-free record
  • Document interactions with client within our CRM in detail

Qualifications

  • Must have one (or more) of these credentials: EA, CPA, or Practicing Attorney with precise tax preparation experience and expertise in resolving tax matters
  • Must possess active PTIN (Preparer Tax Identification Number)
  • Professional Circular 230 judgment
  • Experience with audits, innocent spouse, tax debt resolution, and CNC statuses
  • Proficiency in tax software, Microsoft Office, Outlook, and basic computer software
  • Must have a reliable internet connection and dedicated phone for clients
  • Exemplary customer service skills; white-glove treatment of clients, patience, empathic, and reassuring
  • Top-notch verbal and written communication skills with proper grammar and spelling
  • Ability to work in a fast-paced environment with minimal supervision
  • Self-sufficient, well organized, exceptional work ethic to meet deadlines
  • Critical thinking, problem-solving, and determination

Required Experience:

  • 1-3 years’ experience in tax resolution is preferred.
  • 3 or more years of tax preparation experience of federal and state tax returns for corporations, partnerships, and individuals
  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws

Hours of work: 9 am to 6 pm Monday through Friday. Salary will be based on experience with room for advancement in salary and responsibilities.

Job Type: Full-time

Apply now by submitting your resume to [email protected]. We will be conducting interviews within the next week. We will consider all applicants whether they reside in Jacksonville, FL or not. This position is eligible for remote/work-from-home.” 

 

 

 

To apply for this job email your details to careers@justice.tax

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